Terms of Use
Agreement to Terms
By accessing and using this website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.
Services
3M Refrigeration provides HVAC installation, repair, and maintenance services in East Texas. All services are subject to availability and our standard service terms, which will be provided at the time of service.
Fixed-Right Guarantee
Our Fixed-Right Guarantee means we stand behind our work. If a repair we perform does not fix the issue as described, we will return to make it right at no additional charge. This guarantee applies to the specific repair performed and does not cover unrelated issues or new problems that may arise.
Pricing
We provide flat-rate, upfront pricing for our services. The price quoted before work begins is the price you pay—no hidden fees or surprise charges. Pricing is subject to change and may vary based on the specific service required.
Website Use
When using this website, you agree not to:
- Use the website for any unlawful purpose
- Attempt to interfere with the website's operation
- Submit false or misleading information
- Collect information about other users
Limitation of Liability
3M Refrigeration shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our services. Our liability is limited to the amount paid for the specific service in question.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date.
Privacy Policy
Information We Collect
When you contact us through our website or by phone, we may collect the following information:
- Name and contact information (phone number, email address)
- Service address
- Information about your HVAC system and service needs
- Any other information you choose to provide
How We Use Your Information
We use the information we collect to:
- Respond to your service requests and inquiries
- Schedule and provide HVAC services
- Send appointment reminders and follow-up communications
- Improve our services and customer experience
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep this information confidential.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You may request to access, correct, or delete your personal information by contacting us at 3m.sstx@gmail.com or (903) 348-8000.
Contact Us
If you have any questions about these Terms of Use or Privacy Policy, please contact us:
3M Refrigeration
401 McGrede Dr
Sulphur Springs, TX 75482
Phone: (903) 348-8000
Email: 3m.sstx@gmail.com